If you have any questions about your order or an item, you are always welcome to contact us using our contact form!

To contact form

We will then contact you as soon as possible.

In our shop you will find our entire range. Unfortunately, we cannot order items that are not available in the shop.

Your order can only be cancelled shortly afterwards, as we prepare it for shipping within a few hours.
You can only cancel your order if it has not yet been shipped.

We therefore ask you to contact us as soon as possible and express your cancellation request.

Despite our careful approach, it is possible that the wrong item has been sent to you.

We will of course refund you the amount paid and cover the return costs.

If you have received the wrong item, please send us a message with your order number: Contact

With us you can pay with the following payment methods:

American Express, Apple Pay, Google Pay, Klarna (on account), MasterCard, PayPal, ShopPay, Sofortüberweisung, UnionPay, VISA.

Your payment will be processed in encrypted form.

We do not store any payment data and do not have access to your credit card or account information.

If you have a customer account, you can view and check your most recent orders here.

Can't find an invoice?
Feel free to contact us using the contact form .

We currently ship to almost all European countries.

Shipping usually takes between 3 and 5 working days.

Please note that there may be slight delays in delivery for SALE campaigns.

At the end of your order you have the option to create a customer account in the checkout.
All you have to do is enter your email address and save a secure password.

If you want to create a customer account in advance, you can click on the customer account icon at the top right of the shop. Then there is the option "Create an account" under the login button.

No worries! If you have forgotten your password, you can simply use the "Forgot your password?" link in the login area. choose.

Enter the email address you used when creating the account.
You will then receive an e-mail from us with which you can assign a new password.

You can of course return your goods to us within 14 days if you do not like them or the size does not suit you.

Please note that we only take back unused items without signs of use.
Please also make sure that you do not remove any attached labels or similar.

For the sake of the environment, the buyer bears the return costs.
This is because many people intentionally order numerous items in different sizes and colors and of course return the ones that don't fit.
For us, this procedure means significantly more work and a double burden on nature.

Thank you very much for your understanding!

Returns will be processed immediately upon receipt.

Depending on the number of returns, it may take up to 7 days for you to receive your refund.

We apologize for the inconvenience, this should not have been the case!

If it is a warranty case, we will contact the manufacturer as quickly as possible and send your item for repair or send you a new one in exchange.

By law, you have the right to subsequent performance if it is a proven warranty case.

If your claim cannot be fulfilled, you will of course receive a refund of the amount you paid.